Mom finally got a hearing aid. She was tested in June of this year and she learned that she had 80% hearing in one ear and 20% in the other. The hearing aids were supposed to arrive 2 weeks after the order, but instead came in after 4 weeks and weren't correct. They were returned and it took another month for the new ones to arrive. After the fitting she took them home and things went remarkably well for about a week. They didn't bother her ears and she said they really worked well. After a week she inserted new batteries in them and all at once they both quit working. We returned them to the doctor, who said he had never had such problems. Another 2 weeks and the new ones arrived. Asked what had caused the problem, the manufacturer replied, "No Comment."